Housing Perks
Housing 21 residents can enjoy discounts and cashback with the Housing Perks app. The mobile app is free for residents to download and use, providing access to over 100 national retailers offering discounts and cashback.
Residents can download the app from the Apple App Store or the Google Play store, entering their unique tenant reference number* to gain access to discounts, cashback and free items.
Visit the Housing Perks website to find out more: Housing Perks - financial wellbeing for housing associations (yourhousingperks.com)
*Not applicable to leasehold
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Do I need to pay to join?
No, the app can be downloaded by Housing 21 residents for free. There is no fee for usage and you can use the app if you're in arrears. You only pay for the vouchers that you buy to spend with your chosen shop(s).
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How much do I need to spend each week / month to use it?
There is no minimum amount that you need to spend.
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Vouchers can only be purchased to nearest pound, what do I do if my bill isn’t to the nearest pound?
Example: If you’re at a shop and your bill comes to £9.50, you can:
- Purchase a £10 voucher and keep using it until it’s empty
- Purchase a £9 voucher and pay the remaining 50p with card, cash or any other payment method
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My tenancy has just ended can I still sign up?
No, it's available for any of our current Housing 21 residents that hold a tenancy.
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Are other housing associations offering this?
There are over 20 social landlords that have joined Housing Perks across the UK.
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What information will Housing 21 see?
As part of ensuring that Housing Perks makes a positive difference for residents, we're able to see the total amount spent by all residents, as a whole, in different shops. We can’t see the spending of any individual or household.
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Will Housing 21 share my personal details with Housing Perks?
To access the discounts available through Housing Perks, you’ll need to enter your unique tenancy reference number. This is the only information Housing Perks processes. You can find this number on your rent statement, tenancy agreement or speak to your Local Scheme Manager. You don’t need to share your name or address.
To buy vouchers you’ll need to enter payment details unless you use Apple Pay or Google Pay.
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I need support using technology, is there any help available with this?
Discounted vouchers can be printed off. If you know someone who knows how to use a smart phone they can always purchase and print off vouchers for you. We’re hoping that our frequently asked questions will help cover anything you’re stuck with.
You can also contact the Housing Perks team direct by emailing them at support@yourhousingperks.com from 9am to 5pm, 7 days a week.
