The Radio Teleswitch Service (RTS) uses a radio signal to tell some older electricity meters when to switch between peak and off-peak rates and allows energy suppliers to offer different tariff rates, so consumers can make use of cheaper off-peak rates.   

Due to upgraded technology now available, the RTS service is coming to an end on the 30 June 2025.  

All customers with an RTS meter should have received a letter from their supplier already telling them they have an RTS meter.  

Impacts of the RTS switch off: 

• Electric storage heaters may charge at the wrong time, possibly leading to higher bills  

• Loss of heating and/or hot water control, or left continually on  

• Inaccurate or sustained on-peak pricing 

If you have an RTS meter you will need to get this upgraded by 30 June 2025. 

You can do this by contacting your electricity supplier. If you need support to do this, please speak to your scheme manager.