The latest Catch up over coffee session with Housing 21’s senior leaders is now available to watch online if you missed the live discussion. 

You can rewatch the session on YouTube

In this session: 

• Reflections on the Regulatory Inspection 

• Tenant Satisfaction Measures (TSMs) 

• TSM action llanning 

• Preparing for Awaab’s Law 

• Rent and Service Charge 

• Resident Communications Survey 

• Q&A Session 

If you have any feedback on the session or topics you’d like to see covered in future events, please email us at communications@housing21.org.uk.