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Watch back the latest Corporate Update from Retirement Living
February's session covered:
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- Reflections on the Regulatory Inspection: presented by Vanessa Pritchard-Wilkes, Head of Strategic Projects
- Tenant Satisfaction Measures (TSMs): presented by Vanessa Pritchard-Wilkes, Head of Strategic Projects
- TSM Action planning: presented by Antony Walker, Head of Retirement Living (South West)
- Preparing for Awaabs Law: presented by Lindsey Leach, Head of Retirement Living (North)
- Rent and Service Charge update: presented by Richard Wheeldon, Head of Retirement Living (West)
- Resident Communications Survey: presented by Lucy Nixon, Resident Communications Manager
Q&A: posed by Sara Dodson, Head of Retirement Living (South East)
Watch back the latest session on YouTube
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