Thank you to everyone who joined our latest ‘Catch up with Senior Leaders’ session. It was hosted by Lindsey Leach, Head of Retirement Living in the North, Richard Wheeldon, Head of Retirement Living (Leasehold) and Kate Lester, Projects and Change Manager in Retirement Living and together they shared key updates in Retirement Living.

If you missed the session, the recording is available to watch back on YouTube:

Here’s a brief summary of what we covered:

- Review of the service charge budgeting process

- Our journey to C1 rating and what this consists of

- Information on People and Property Visits

- New leadership structure in Retirement Living that will be in place in 2025

- Emergency Call Monitoring Service – a quick update on the re-tendering process

- In Bloom garden competition, Local Diamonds and thank you to everyone who got involved!

The next session will be held in February, please look out for a date and time to be announced soon!