December 2024: Retirement Living Newsletter

 The December 2024 edition of the Retirement Living Newsletter covers the following topics: 

• • • Message from Pam Mastrantonio, Managing Director of Retirement Living
    • A virtual Carol Service with everyone at Housing 21!
    • Learning from complaints
      • New Video on Changes to Our Complaints Process Now Available!
      • Residents’ Complaints Panel
    • Calling all residents – Nominate an outstanding contractor! 
    • Lights, camera, action!
    • Sparkling stories
    • Celebrating our employees
    • Make your voice heard: Leave a review on Trustpilot
    • Pendants – testing procedures