Thank you to everyone who joined my latest ‘Grab a Cuppa with Kris’ session. I was joined by Tracy Jones, Head of Operational Development, Joanne Kinsella, Housing Quality and Standards Lead and Ashleigh Jarvis, Head of Extra Care in the South from Extra Care and together we shared key updates from Extra Care.

If you missed the session, the recording is available to watch back on YouTube:

Here’s a brief summary of what we covered.  

• Update on the Extra Care Residents’ Forum
• Review of the Resident Service Charges and next steps
• Property and People Visits are taking place across December, overseeing Housing Quality and Anti-Social Behaviour
• Personal financial wellbeing for residents, more information is on our website under the Resident Information section
• Thank you to everyone who took part in the survey, your feedback is important for us to continually improve our services

The next session will be held in February, please look out for a date and time to be announced soon!