The August 2024 edition of the Extra Care Court Newsletter will cover the following topics:
- Message from Kris Peach, Managing Director of Extra Care
- Influenced by you – Our National Residents’ Survey
- Introducing our new Unacceptable Behaviour Policy
- 60th anniversary
- Extra Care Residents’ Forum update
- Disability Focus Group – A message from the Chairs
- Compliments and Complaints Update: Performance update: April – June 2024 - Quarter One
- Reporting accidents / falls
- Celebrating our employees
- Make Your Voice Heard: Leave a Review on Trustpilot
- Pendants – testing procedures