Lifts and Lifting Equipment in Communal Areas and Resident's Homes

We will independently inspect disability lifts and lifting equipment located in communal areas in our properties (through-floor lifts, stair lifts, bath hoists and lifting equipment). In accordance with the examination schedule detailed below.

If we need to access a resident’s home to carry out inspections of equipment, we will make all reasonable attempts to contact them. If we are denied access, the resident may be in breach of their tenancy, and we may take legal action. *

*Stair lifts in private dwellings are not subject to either LOLER or PUWER, however where provided by HOUSING 21, HOUSING 21 has responsibility for its safety and the equipment will require routine maintenance and inspection unless ownership has been transferred to the resident.

If the competent person discovers a defect that involves a present or imminent risk of personal injury, then this must be reported immediately to the Compliance Team. Housing 21 will take action to rectify any defect it is informed of and where it is a serious or significant defect, the lift or lifting equipment will be taken out of service until the defect has been rectified.

Where there is, in the opinion of the competent person, a defect in the lifting equipment involving an existing or imminent risk of serious personal injury, a copy of the thorough examination report will be sent to the relevant enforcing authority. This may result in contact or visit from a local authority officer (e.g. Environmental Health Officer) or Health and Safety Executive (HSE).