Discount/ Loyalty Cards

Employees must never use their personal loyalty cards (i.e. Tesco Clubcard, Nectar Card, Boots Card etc.) to collect points on a resident’s purchase.

Loyalty cards used must be in the name of the resident only, no other person should benefit financially or in any other way.

Purchases of ‘Buy One Get One Free’ offers should be in line with the resident’s needs and remain the property of the resident. Under no circumstances should an employee keep the ‘free’ item.