Investors
Housing 21 is a leading not-for-profit provider of Retirement Living and Extra Care properties for older people of modest means. Our core purpose and commitment is to provide high quality housing with care or support for older people, enabling them to live well with dignity and autonomy.
Our vision is to ensure that older people who most need it can access high quality housing with support or care, whilst being involved and empowered to ensure the services provided meet their individual needs and preferences now and in the future.
We also aim to continue to develop more properties with a firm plan to develop 400 units per annum alongside up to 400 acquisitions of high-quality older persons housing. Our emphasis on new development has never been at the expense of maintaining the quality and desirability of existing properties for our current residents and we will continue to maintain high levels of investment in this area.
We have invested significantly in modernising the communal spaces of our properties and upgrading kitchens and bathrooms. We have also ensured that our properties are all energy efficient and affordable to heat with 99 percent of properties now achieving EPC level C or better, bringing benefits to residents faced with increasing fuel prices as well as being an important step in our journey toward achieving zero carbon emissions.
RoSH rating: December 2023
The Regulator of Social Housing (RoSH) affirmed Housing 21’s top regulatory grading.
Governance Rating G1: means the provider meets the regulator’s governance standards
Viability Rating V1: means the provider meets the regulators’ viability standards and has the financial capacity to deal with a wide range of adverse scenarios.
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Who we areHousing 21 is a leading, not for profit provider of Retirement Living and Extra Care for older people of modest means. We operate in 240 local authority areas, managing over 22,000 Retirement Living and Extra Care properties.
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How we are regulatedOur housing and care services are regulated by a number of independent bodies to ensure that we deliver high quality services.
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Governance and corporate structureOur latest assessments, judgements and ratings pertaining to the board and governance.
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Financial performanceThe latest figures from Housing 21, including properties owned and managed, net assets, total revenue and more.
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Credit worthinessOur latest credit reports and comments from the Chief Financial Officer; along with our Regulator of Social Housing (RoSH) Judgements.
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Our publicationsOur publications include our corporate strategy, , our financial statements, which include comprehensive analysis of our financial performance, and our value for money statement, which is now included as part of the financial statements.
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Improvements coming to our new TSM reports
Improvements Coming to Our New Tenant Satisfaction Measure Reports
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Housing 21 marks significant milestone with Topping Out Ceremony at Moorland Pearl CourtRead this article
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National Apprenticeship Week 2025: Holly Richards – Employment Paralegal Apprentice blog
To recognise the apprenticeships that Housing 21 offers, we spoke to our Employment Paralegal Apprentice, Holly to find out more about her journey to this learning pathway and her future career aspirations.
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