‘Good’ news as Belsize Extra Care scheme praised by CQC inspectors

Pictured: employees from Belsize Court 

Residents and employees at Belsize Court in Sutton are celebrating after the scheme received a rating of “Good” by the Care Quality Commission (CQC).  

Inspectors from the CQC visited the Extra Care scheme in May this year. Their report praised the Care Team for ensuring residents maintained their independence while providing care: “People were supported to have maximum choice and control of their lives and staff supported people in the least restrictive way possible and in their best interests.”  

The report also highlighted good leadership, stating: “Leaders and the culture they created promoted high-quality, person-centred care.” 

Residents at the scheme also commended the team working at the Housing 21 scheme by saying:    “The staff go way above what they should be doing" as well as praising the Local Housing Manager: "The registered manager makes the time to speak to me. If I raised a concern, I think it would be handled very well." 

Cheryl Sanders, Housing and Care Manager, said: “We are thrilled to have received a CQC rating of ‘Good’ during our recent inspection. It is a testament to the efforts of our fantastic Care Team on-site, who work hard to ensure our residents receive the best quality of care.” 

Belsize Court provides independent living in contemporary apartments with care and support on site.  The scheme, located in Sutton, has 63 properties and offers a range of high-quality facilities for both residents and visitors, including a restaurant, a residents’ lounge and a hair salon for the community to use.  

To find out more about Belsize Court and available properties at the scheme, visit the website: Housing 21 - Belsize Court